Privacy Policy
Frucosol UK LLP is committed to protecting your privacy. When shopping online or ordering by phone, it is our goal to make your experience safe and secure. Frucosol UK LLP’s privacy guidelines outline our policies when collecting and using personal information provided by customers. The information received by Frucosol UK LLP through its website will be treated with the utmost confidentiality. Frucosol UK LLP is the sole owner of the information collected online and by phone.
INFORMATION WE GATHER
Any account information you supply during online registration or during a purchase either by telephone or the internet will be used only to process requested commerce transactions or to contact you regarding a specific transaction.
Frucosol UK LLP will not disclose your user information to any non-affiliated organisation without your consent. However, Frucosol UK LLP may disclose user information to the government and/or third parties when we have reason to believe that disclosure of such information is necessary to identify or bring legal action against someone who may be violating our Terms and Conditions or otherwise causing harm to Frucosol UK LLP or anyone who could be victimised by such activities, and where otherwise required by law or by legal process.
The user must provide data and personal circumstances needed to register as a customer of Frucosol UK LLP and formalisation of sales contracts (name or business name, address, e-mail address, telephone number). Frucosol UK LLP requests personal data for statistical purposes to enable it to learn the user’s profile. The user can skip or fail to communicate any information or personal circumstance that is not absolutely necessary for registering as a client or formalization of the purchase.
The data may be used by Frucosol UK LLP in order to send the user information on offers and information on advertising to the email address or postal address provided, as long as the person concerned has so accepted.
LOG FILES
Frucosol UK uses IP addresses to analyse trends, administer the site, report web site traffic patterns and gather broad demographic information for aggregate use. IP addresses are not linked to any personally identifiable information contained within our customer database.
Frucosol UK LLP may also use this information in order to generate aggregate reports that help us determine how to improve our users’ experience. This data is anonymous and does not contain any personally identifiable information.
SECURITY
Providing a safe and secure environment for your order information is our top priority. Frucosol UK LLP protects the security of your online transaction by taking advantage of PayPal online payment solution. To check that your browser is in secure mode, check that a “lock” or a “key” icon is displayed in the lower left-hand corner of your browser window. You can also check by looking at the URL bar on top of your browser.
This line will typically show the first characters as “https” when a secure connection has been established rather than “http” which indicates a connection that is not secured. To further protect your security, we suggest you close your browser window after you have finished your visit, especially if you are using a computer shared by others.
SURVEYS
Frucosol UK LLP may administer surveys on www.frucosol.uk.com. Participation in these surveys is completely voluntary and the customer is in full control of whether or not to disclose his or her personal data. Information requested may include both contact and demographic data. This information is kept confidential and is used to improve the use and satisfaction of our web sites.